Terms & Conditions

Last updated: 2024-11-12

Welcome to Staymist! These terms and conditions outline the rules and regulations for the use of Staymist’s Website and Services. By booking a stay at one of our properties, you agree to comply with and be bound by the following Terms and Conditions. Staymist acts as a facilitator, connecting guests with property owners while ensuring a seamless booking experience. Do not continue to use Staymist’s website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

“Company,” “We,” “Our,” or “Us” refers to Staymist.

“You,” “Guest,” or “User” refers to any individual using our services, website, or booking our properties.

“Property” refers to any accommodation listed under Staymist.

“Facilitator” refers to Staymist acting as an intermediary between property owners and guests, ensuring smooth booking and communication processes.

2. Booking Process

All bookings are subject to availability and confirmation.

Full payment or an advance may be required to secure the booking.

Guests must provide valid ID proof before check-in.

Staymist reserves the right to cancel bookings due to unforeseen circumstances, with a full refund provided in such cases.

3. Security Deposit

A security deposit is mandatory for all stays and must be paid before check-in.

This deposit will be refunded upon check-out, subject to any deductions for damages or violations of the property’s rules.

4. Guest Responsibilities

Guests must respect the property, neighbors and local regulations.

Any damage to the property, furniture or fixtures will be charged to the guest.

Unregistered guests or parties without prior approval are prohibited.

Illegal substances, including drugs and unauthorized alcohol are strictly prohibited.

Loud music and disturbances are not allowed beyond permitted hours as per local regulations.

5. Cancellations & Refunds

Our cancellation policy applies as per the terms outlined on our website.

For more details, refer to: Staymist Cancellation Policy.

No-shows or last-minute cancellations may not be eligible for a refund.

6. Liability & Indemnity

Staymist and property owners are not responsible for lost or stolen items.

Guests are responsible for their own safety during their stay.

By booking, guests agree to indemnify Staymist and property owners against any claims arising from their stay.

7. Minors and Supervision

Minors must be under adult supervision at all times, especially near the pool and other potentially hazardous areas.

The property is not responsible for any accidents or injuries that occur due to lack of supervision.

8. Content Usage

By staying at the property, guests consent to their reviews, feedback, and shared media (such as images or videos) being used for promotional purposes by Staymist.

9. Miscellaneous

The management reserves the right to refuse service or evict guests for non-compliance with these terms.

Any disputes arising shall be governed under local jurisdiction laws.

10. Amendments to Terms

Staymist reserves the right to modify these Terms & Conditions at any time. Continued use of our services implies acceptance of any updated terms.

11. Acknowledgement

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

12. Contact Us

Please send your feedback, comments, requests for any support by email: [email protected]