Last Updated: 2025-07-15
Staymist (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, mobile site, or book our services.
1. What Data We Collect
We may collect the following personal data:
– Name, email address, phone number
– Government-issued ID (only when required during bookings)
– Booking details including check-in/check-out dates
– Location data (approximate)
– Device, browser, and usage information via cookies
– Images, reviews, or videos you upload or share with us
2. How We Use Your Information
We use your data to:
– Facilitate your booking and reservation requests
– Communicate confirmations, updates, and offers (only if opted in)
– Improve our website experience and performance
– Provide customer support
– Comply with legal obligations
3. Third-Party Services & Tools
We may use third-party service providers, including:
– Google Analytics – for traffic and behavior analysis
– Payment gateways (when integrated)
– Hosting & communication services
These third-party providers are governed by their own privacy policies. We recommend reviewing their terms for clarity.
Third-Party Cookie Disclaimer:
We do not control cookies or tracking technologies used by third-party advertisers (e.g., Meta, Google Ads). These cookies may collect data independently, and their use is governed by those parties’ own privacy policies.
4. Cookies and Tracking
We use cookies and similar technologies to:
Analyze website usage
Remember your preferences
Offer relevant advertising (remarketing)
You can disable cookies via your browser settings. However, doing so may affect website functionality.
5. Compliance with Indian Data Protection Laws
This policy is governed by and complies with:
The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
The Digital Personal Data Protection Act (DPDP Act), 2023
We are committed to protecting your personal data in accordance with these laws.
6. Consent Statement
By using our website, making a booking, or submitting any information to us, you explicitly consent to:
The collection and use of your personal data
The processing of such data in accordance with this Privacy Policy
Our compliance with applicable Indian and international data laws
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Your Rights (India & International)
You have the right to:
Request access to your personal data
Request correction of inaccuracies
Request deletion of your data (subject to legal obligations)
Withdraw consent at any time
To exercise these rights, email us at reservations@staymist.com.
9. Data Deletion (Upon Request)
We honor deletion requests unless legally obligated to retain your data for record-keeping, fraud prevention, or dispute resolution.
10. Grievance Redressal Officer
In accordance with the DPDP Act and IT Rules, if you have concerns about your data or privacy rights, please contact our designated grievance officer:
Grievance Email: reservations@staymist.com
We will address your concern within 15 business days.
11. Cross-Border Data Transfers
Your data may be processed or stored on servers located outside India. We ensure that adequate protection is provided in accordance with applicable legal requirements.
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. Minors should only use the site under parental supervision. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
13. External Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites.
14. Image & Content Usage
By sharing reviews, images, or videos, you grant Staymist a non-exclusive right to use this content for marketing or promotional purposes.
15. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be reflected on this page with the updated date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
16. Global Compliance (GDPR, CCPA, CalOPPA)
We align our practices with global standards:
GDPR (EU Residents): We process personal data lawfully, transparently, and only as necessary.
CCPA (California Residents): You may request information on how we use your data or opt-out of data sharing.
CalOPPA: We disclose our data practices clearly and allow users to review/update their information.
17. Contact Us
If you have questions or concerns about this Privacy Policy or your data: reservations@staymist.com
